Intra2 Intranet User survey and Benchmark can be completed through following options:
 | Standard user survey | | Standard user survey and benchmark | | Add ons | | |||
Online survey Data report |
Online survey Data report Benchmark report |
Adjustment of survey Special data reports Special or additional benchmarks Analysis of open answers Expert evaluation and recommendations | |||||||
| € 100 | € 375 | Ask for budget |
|
| |||||
|
|
|
|
|
What is a standard User Survey?
- 18 standard questions, mix between open and closed
- Unlimited number of answers
What is a standard Benchmark?
You can choose between benchmarking with average of other companies or top three.
- See example of standard benchmark report.
Standard benchmark is done for the following questions: Time used at the intranet, frequency of use and contribution of content, assessment of business value, general user satisfaction, assessment of ten selected parameters and need for improvement in eight areas.
Add ons
Adjustment of questionaire
Adding questions
You can add questions to the standardized survey to discover specific needs and challenges. We can help you develop business-specific questions.
Deleting questions
You can choose to skip questions from the standardized survey.
Survey in multiple languages
The survey is available in Danish and English. Surveys in other languages can be made on request.
Special data reports
You can order data reports for special user segments or types of answers. This makes it possible to locate and understand relevant differences. The data can be used as input for internal benchmarks.
Special or additional benchmark
Internal benchmark
Internal benchmark - e.g. between different countries, units, departsments or user groups - makes it possible to locate, understand and use internal best practice as drivers for improvement.
When revitalization or implementing new features, a pre- and post benchmark is an important tool to show the effect.
If the survey is made on a regular basic - e.g. yearly - the internal benchmark can visioalize changes over time.
External benchmark
Benchmark against certain industries or platforms can give valuable insights. Ask for the possibilities.
Analysis, evaluation and recommendations
Intra2 Consulting can assist in turning the survey into knowledge and action. Below are some examples.
Please contact Mads Richard (mads@intra2.com) for more information.
Assessment and recommendations (ppt)
We will provide a presentation (8-12 PowerPoint slides) with a summary and evaluation of the results as well as recommendations for improvement.
Assessment and recommendations - Skype meeting
One-hour Skype meeting with the representative from Intra2 Consulting. Evaluation and discussion based on presentation including overview, assessments and recommendations.
Guidance for both implementation and follow-up processes, such as:
- Extended support for implementation of the user survey
- How to use the survey as a starting point for workshops for your intranet team, management or employees
- Translate the results to a plan of action for your intranet and digital workplace - in the short and long-term